Cart Program Navigation
Rules and Regulations
The following rules and regulations apply to all temporary tenants and are designed to create a safe, professional and exciting selling environment for our customers.
Centre Hours
Hours of operation for all temporary tenants must coincide with the regular operating hours for the shopping centre. Carts are to be attended at all times with no coverage gaps during lunch, dinner or other breaks. Any temporary tenant who does not maintain these shopping centre hours will be in violation of their License Agreement and will be subject to immediate revocation of that Agreement and removal from the shopping centre.
Locations
Location of the carts will be at the discretion of the management of the shopping centre. These locations may be subject to change whenever deemed necessary in the best interest of the shopping centre.
Use Clause
Temporary tenants may only sell merchandise that has been agreed upon in advance by the Specialty Leasing Manager or Director of Marketing. The Specialty Leasing Manager or Director of Marketing must approve any new or additional product prior to display at your location.
Centre Hours
Hours of operation for all temporary tenants must coincide with the regular operating hours for the shopping centre. Carts are to be attended at all times with no coverage gaps during lunch, dinner or other breaks. Any temporary tenant who does not maintain these shopping centre hours will be in violation of their License Agreement and will be subject to immediate revocation of that Agreement and removal from the shopping centre.
Space Limitations
Carts are licensed to operate in the area approximately 10 feet wide by 6 feet high. Vendors must confine themselves to the area confined in the cart. Placement of anything off the cart must have prior approval of the Specialty Leasing Manager or Director of Marketing. The carts come with three lower showcases, two small drawers and one large storage drawer. No additional fixtures may be added to the cart without prior approval as per above and a frame must be built inside the cart to hold the fixtures.
Signage
The carts are supplied with a sign that must be displayed in the holder on the bulkhead of each cart. No signs should be attached to the cart without prior approval of the Specialty Leasing Manager or Director of Marketing. Internal signage must be professionally done and in keeping with the shopping centre presentation. No hand written signage is allowed.
Aesthetic Requirement
The temporary tenant is expected to have a complete inventory of merchandise on hand daily and the cart must appear full and well maintained at all times. Restocking should be done prior to shopping centre opening or at closing. Any empty boxes or cartons must be removed from the display area. The temporary tenant is responsible for cleaning and maintenance for all aspects of the licensed area. Yorkdale's maintenance department will supply replacement light bulbs.
Return Policy
Temporary tenants should have a Return Policy clearly posted and professionally signed. A vendors tax number should also be readily available.
Food and Drink
While we acknowledge the fact that several temporary tenants are owner operated and work a full day at their location, every effort should be made to limit eating and drinking at the carts and to obstruct these items from public view. Please refrain from reading while sitting at the cart.
Solicitation
Vendors and all vendors' employees shall not solicit business in the common area, nor shall vendors distribute handbills or other advertising in the common area unless approved by the Specialty Leasing Manager or Director of Marketing of the shopping centre.
Security
The security of merchandise and valuables is the sole responsibility of the tenant. Keep keys on your wrists or in pockets and drawers locked at all times.
Parking
Employees of temporary tenants must restrict their parking to the areas designated by the shopping centre. Security will provide you with the rules and regulations.
Set up and Break Down
Temporary tenants are to move in and move out of the shopping centre at designated times and stay for the entire duration of the contract agreement. No equipment will be available from or supplied by the shopping centre for set up, take down or any other purpose. All dollies used to transport merchandise and supplies in the centre must have rubber wheels only.
Storage
Additonal storage in the shopping centre is not readily available, however, if space is available, this can be arranged with the Specialty Leasing Manager for an additional fee.
Electricity
Electricity is provided for cart vendors. The maximum is a 15 AMP service. All cords must be completely concealed. Radios, heaters, fans, etc, are not permitted. No tenant shall operate any equipment causing excessive noise or annoyance. Nor shall vendors or any vendor employee or merchandise create any offensive odours.
Trash Removal
The collection and disposal of trash and debris is the responsibility of the vendor and vendor employees. Please see the Yorkdale Yellow Pages for the locations for disposal. All empty boxes or cartons must be removed from the display area immediately. Stock in boxes is not permitted to be sitting on the floor around the cart. Trash and debris are to be placed in to the assigned compactor designated by the shopping centre, NOT placed in the interior trash receptacles.
Permits
All necessary permits are the responsibility of the Licensee prior to set up.
Emergency Information
Vendors must provide shopping centre management with 24-hour emergency telephone number(s), a contact person(s) and a forwarding address.
Information/Manual
Temporary tenants and all temporary tenant's employees shall abide by the Landlord rules and regulations with respect to the common area, facilities, improvements and sidewalks. The Landlord may amend, repeal or create new rules and regulations from time to time and all such amendments, repeals and /or new rules and regulations shall be binding upon the vendor upon receipt of a copy thereof.
Non-Conformance
Shopping centre management has the right to refuse entry to any vendor or vendor employees who do not abide by all operational rules and regulations of the program. Violation of any of the above rules and regulations will be grounds for immediate termination of the License Agreement.
Rent & Sales Reports
Rent and sales reports are due weekly in the management office by 10:00 a.m. Monday morning. Failure to pay rent on time or report accurate sales may result in termination of the License Agreement.
Security Deposit
A refundable deposit in addition of the first rent payment is required by all temporary tenants. Vendors are responsible for the maintenance and condition of the supplied cart and accessories (normal wear and tear expected). Security deposits will be refunded to Licensee when requested in writing upon fulfilment of the terms and conditions of the License Agreement.
Insurance
A Certificate of Insurance with the limits as stated on the License Agreement is to be supplied by the Licensee (Vendor) to the Licensor (Shopping Centre) before possession of the cart. No tenant can set up for business without proper insurance. The Licensor must be listed as additionally insured according to the License Agreement.
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